Home Care Package
Caring for you, Right at Home
Home Care Packages Are Now Support At Home
From 1 November 2025, Home Care Packages transitioned to the new Support at Home program, designed to provide simpler, more flexible support for older Australians to remain living independently at home.
Participants who transitioned kept funding equivalent to their previous Home Care Package level. Those approved for a Home Care Package before 31 October 2025 moved into the Support at Home Priority System and will receive equivalent funding when available.
Understanding your Home Care Packages (HCP)
Home Care Packages are government-funded programs that help older Australians stay living safely and comfortably in their own home for longer, instead of moving into an aged care home.
If you are approved for a package, the government provides funding based on the level of care and support you need. A Home Care Package provider then helps organise services for you, such as help with cleaning, showering, meals, nursing care, transport, shopping, or social activities. The aim is to make everyday life easier and help you stay independent.
Home Care Package Level 1
Basic care needs
A Level 1 Home Care Package is for older Australians who need a little extra help at home with everyday tasks like cleaning, cooking meals, shopping, getting to appointments, or help with showering and dressing.
Home Care Package Level 2
Low care needs
A Level 2 Home Care Package is for older Australians who need regular help at home with everyday things like cleaning, cooking, shopping, getting to appointments, personal care, and health services.
Home Care Package Level 3
Intermediate care needs
A Level 3 Home Care Package is for older Australians who need a fair bit of help with daily tasks like cleaning, cooking, shopping, personal care, transport, as well as nursing or health services if needed
Home Care Package Level 4
High care needs
A Level 4 Home Care Package is highest level of funding and support for older Australian who need a lot of help to stay safe and comfortable living at home.
Get More Out Of Your Funding
Allied Health Services
Allied Health Services are funded through the Australian Government’s Support at Home program to help older people stay safe, healthy, and independent at home.
These services may include:
- Physiotherapy to help with movement and strength
- Occupational therapy to make daily activities easier
- Podiatry for foot care and comfort
Allied health services can help reduce pain, improve mobility, and make everyday life safer and easier at home.
Nursing Care
We provide government-funded nursing care to help you or your loved ones stay safe, healthy, and independent at home.
Our nurses can help with:
- Taking and managing medications
- Wound care and dressings
- Monitoring ongoing health conditions
- Health checks and general nursing support
All services are tailored to your needs, so you receive the right care and support at home.
Home Maintenance and Safety
Home Maintenance and Safety services help keep your home safe, comfortable, and easy to live in.
This can include help with:
- Small repairs around the home
- Changing light bulbs
- Installing safety rails and aids
- Garden maintenance and basic yard work
- Making the home safer to prevent falls
Personal Care Assistance
Personal care services provide help with everyday activities so older people can continue living safely and comfortably at home.
Our trained care workers can help with:
- Showering and personal hygiene
- Dressing and grooming
- Getting in and out of bed or chairs
- Toileting and daily routines
These services are designed to help you stay independent, comfortable, and confident in your own home.
Domestic Assistance
Domestic Assistance services help older people with everyday household tasks so they can continue living safely and comfortably at home.
This can include help with:
- Cleaning and tidying the home
- Washing and ironing clothes
- Changing bed sheets
- Grocery shopping
- Preparing simple meals
Our support workers are here to make daily life easier and help you stay independent in your own home.
Social Support
Social Support services help older people stay connected, active, and enjoy everyday life.
This can include:
- Friendly visits and companionship
- Help getting to social activities or appointments
- Support to attend community groups or outings
- Assistance with hobbies and staying active
Social support can help reduce loneliness, improve wellbeing, and help you stay connected with family, friends, and your community.
Needs Home Care Services? Let's Talk
Everyone deserves care that is personal, respectful, and reassuring. If you or a loved one needs support at home services, our team is here to help.
We deliver high-quality, compassionate care directly to your door, supporting you to live safely and comfortably at home for longer.
Not sure how Support at Home work for you? We can guide you through the system, help identify your care needs, and ensure you make the most of the support and services available to you.